Environment, Social and Governance
Together to Zero
Commitment to the environment
CPS is committed to the provision of a range of quality services and products aimed at improving the environment for people at home and at work.
Competitive Pest Services is also committed to the continual improvement of sound environmental practices, in line with new regulations and advances in pest control & hygiene product technology.
Roadmap
Waste diversion by 2027
To reduce greenhouse gas emission by 2027
Reduce vehicle emissions by 15% by 2026
Promote integrated pest management solutions with ongoing training to reduce chemical application on site by 15% by 2026
Achievements
1,500 tonnes of CO₂ offset
Safe workplace
Lost time injuries
Carbon neutral for 20 years
Achieved net zero emissions across the CPS Group
Great place to work Commitment to Social
CPS recognises that diversity in the workplace enhances engagement, innovation, decision-making and performance. The company prides itself on creating an inclusive and accessible workplace that provides equal opportunities for all workers regardless of gender, age, ethnicity, sexual orientation, religion, ability or any other difference. Across its various operations (technical, sales, customer service, accounts and administration) the business engages diverse staff with a focus on professional skills, experience, drive and motivation.
Roadmap
Become/Maintain Employer of Choice
Accessibility action plan by 2026
Employee engagement 8.5+ by 2026
Supporting women in leadership with 45% of women in leadership roles by 2027
Continued recruitment strategy with disability employment service providers by 2026
Commitment to Aboriginal community inclusion with reconciliation action plan (RAP) by 2026
Celebrate and promote LGTBQ visibility with a culture of respect with inclusion training completed by all FTE by 2026
Mental health awareness training
Supply Nation registration by 2026
Spend with Aboriginal and Indigenous suppliers per annum by 2027
Achievements
Over $117,509 and counting has been donated to charities
Employee awareness of inclusivity, diversity and gender equality training achieved
Cultural awareness training to all FTE achieved
Employee engagement survey of 8+ achieved
Supporting women in leadership with 33% of women in senior leadership roles achieved
Female administration of the Year Award 2021
Female Leadership Award 2023
Indigenous Employee joined CPS in 2027
Better together
Governance
CPS is dedicated to providing a premier pest management service for our customers. Our values in operating our business includes these principal objectives:
Roadmap
Customer Satisfaction Score 9+
Safety audit score across CPS workplaces
100% invoice accuracy
External Quality Assurance Checks 90%+ by 2026
Membership & Provision of an APCO annual report and action plan
Achievements
Customer Satisfaction Score 8.5
Custom documentation compliance
100% Service delivery on time, everytime and in full as per services agreement.
No instances of non-inducted employees sent to site
5,000 new sites serviced
